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A domain address, a mailbox, and an outbound sender are separate pieces. Routing can forward mail for hello@example.com to an inbox you already use. It does not by itself create a mailbox with storage, IMAP, or an SMTP password. You still need to own the domain; free forwarding does not make domain registration free.

Before changing DNS

Inspect the existing MX records and identify who receives mail today. Export the current configuration and keep access to the old mailbox during testing. If mail already works, plan a migration instead of replacing records casually. Mixing unrelated MX configurations does not reliably route individual addresses to different providers.

Configure incoming mail

1

Verify the destination

Open your domain’s email routing setup in Cloudflare. Add an inbox you control and complete its verification message.
2

Review the DNS records

Apply the exact records Cloudflare gives your domain, checking for conflicts with existing mail. Preserve unrelated records.
3

Create an explicit address

Route a named alias to the verified destination. Start with specific addresses rather than a catch-all, which can attract unwanted mail.
4

Test independently

Send from a different account, then check both the inbox and spam folder. Test replies separately and inspect the visible sender.

Sending is separate

An ordinary reply from the destination mailbox may expose its original address. To reply as the domain address, use an outbound provider authorized for that domain and a compatible client. Inspect SPF, DKIM, and DMARC results in a delivered message. Do not add multiple separate SPF records for one hostname. Cloudflare now documents routing and outbound sending under Email Service. Check sending eligibility and pricing separately: routing availability does not imply unrestricted outbound mail. Gmail aliases also have an approaching support change, explained in the Gmail SMTP guide.

Troubleshooting and rollback

Check destination verification, address spelling, routing rules, MX records, spam filtering, and delivery information before changing several settings. Keep the previous DNS configuration so a failed migration can be reversed. DNS caching can delay what individual senders observe. Reviewed 6 November 2026. Follow the current Cloudflare Email Service documentation and email DNS guidance for account-specific setup.